{
    "data": [
        {
            "name": "account_creation_confirmation_3",
            "language": "en",
            "category": "UTILITY",
            "topic": "ACCOUNT_UPDATES",
            "usecase": "ACCOUNT_CREATION_CONFIRMATION",
            "industry": [
                "E_COMMERCE",
                "FINANCIAL_SERVICES"
            ],
            "header": "Finalize account set-up",
            "body": "Hi {{1}},\n\nYour new account has been created successfully. \n\nPlease verify {{2}} to complete your profile.",
            "body_params": [
                "John",
                "your email address"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT"
            ],
            "buttons": [
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                    "type": "URL",
                    "text": "Verify account",
                    "url": "https://www.example.com"
                }
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            "id": "25804093442537649"
        },
        {
            "name": "address_update",
            "language": "en",
            "category": "UTILITY",
            "topic": "ORDER_MANAGEMENT",
            "usecase": "DELIVERY_UPDATE",
            "industry": [
                "TELECOMMUNICATION"
            ],
            "header": "Address update",
            "header_param_types": [
                "TEXT"
            ],
            "body": "Hi {{1}}, your delivery address has been successfully updated to {{2}}. Contact {{3}} for any inquiries.",
            "body_params": [
                "John",
                "123 Main St",
                "support@telco.com"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT",
                "TEXT"
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            "id": "24178876965075635"
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        {
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            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_CANCELLATION",
            "industry": [
                "E_COMMERCE",
                "FINANCIAL_SERVICES",
                "TELECOMMUNICATION"
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            "header": "Your appointment was canceled",
            "body": "Hello {{1}},\n\nYour upcoming appointment with {{2}} on {{3}} at {{4}} has been canceled.\n\nLet us know if you have any questions or need to reschedule.\n\n",
            "body_params": [
                "John",
                "Fashion Styles",
                "December 31, 2025",
                "1:00 PM"
            ],
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                "BUSINESS_NAME",
                "DATE",
                "TEXT"
            ],
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        {
            "name": "appointment_cancelled",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_CANCELLATION",
            "industry": [
                "E_COMMERCE"
            ],
            "header": "Appointment cancelled",
            "body": "Hi {{1}},\nYour appointment on {{2}} has been cancelled. We hope to see you another time.\n",
            "body_params": [
                "John",
                "January 25, 2026"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT"
            ],
            "id": "25748086701474377"
        },
        {
            "name": "appointment_confirmation_1",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_CONFIRMATION",
            "industry": [
                "E_COMMERCE",
                "FINANCIAL_SERVICES",
                "TELECOMMUNICATION"
            ],
            "header": "Your appointment is booked",
            "body": "Hello {{1}},\n\nThank you for booking with {{2}}.\n\nYour appointment for {{3}} on {{4}} at {{5}} is confirmed.\n",
            "body_params": [
                "John",
                "Fashion Styles",
                "Men's haircut",
                "December 31, 2025",
                "1:00 PM"
            ],
            "body_param_types": [
                "TEXT",
                "BUSINESS_NAME",
                "TEXT",
                "DATE",
                "TEXT"
            ],
            "buttons": [
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                    "type": "URL",
                    "text": "View details",
                    "url": "https://www.example.com"
                }
            ],
            "id": "26168733249393063"
        },
        {
            "name": "appointment_confirmed",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_CONFIRMATION",
            "industry": [
                "E_COMMERCE"
            ],
            "header": "Appointment confirmed",
            "body": "Hi {{1}},\n\nYour appointment is scheduled for {{2}}.\nService: {{3}}\nConfirmation number: {{4}}\n\nWe're looking forward to your visit.\n",
            "body_params": [
                "John",
                "January 25, 2026 at 10:00 AM",
                "Haircut",
                "ABC123"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT",
                "TEXT",
                "TEXT"
            ],
            "id": "25796179110066306"
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        {
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            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_REMINDER",
            "industry": [
                "TELECOMMUNICATION"
            ],
            "body": "Reminder: Our technician will visit your location on {{1}} at {{2}} for your broadband installation. Please be available.",
            "body_params": [
                "2025-12-31",
                "10:00 AM"
            ],
            "body_param_types": [
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                "TEXT"
            ],
            "id": "24618614617764080"
        },
        {
            "name": "appointment_reminder_2",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_REMINDER",
            "industry": [
                "E_COMMERCE",
                "FINANCIAL_SERVICES",
                "TELECOMMUNICATION"
            ],
            "header": "You have an upcoming appointment",
            "body": "Hello {{1}},\n\nThis is a reminder about your upcoming appointment with {{2}} on {{3}} at {{4}}.\n\nWe look forward to seeing you!\n",
            "body_params": [
                "John",
                "Fashion Styles",
                "December 31, 2025",
                "1:00 PM"
            ],
            "body_param_types": [
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                "BUSINESS_NAME",
                "DATE",
                "TEXT"
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                    "text": "View details",
                    "url": "https://www.example.com"
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            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_SCHEDULEING",
            "industry": [
                "E_COMMERCE",
                "FINANCIAL_SERVICES",
                "TELECOMMUNICATION"
            ],
            "header": "Your appointment was rescheduled",
            "body": "Hello {{1}},\n\nYour upcoming appointment with {{2}} has been rescheduled for {{3}} at {{4}}. \n\nWe look forward to seeing you!\n",
            "body_params": [
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                "Fashion Styles",
                "December 31, 2025",
                "1:00 PM"
            ],
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            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_SCHEDULEING",
            "industry": [
                "E_COMMERCE"
            ],
            "header": "Appointment rescheduled",
            "body": "Hi {{1}}, Your appointment has been rescheduled to {{2}}. Service: {{3}} Confirmation number: {{4}} We're looking forward to your visit.",
            "body_params": [
                "John",
                "January 25, 2026 at 2:00 PM",
                "Haircut",
                "APT-12345"
            ],
            "body_param_types": [
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                "TEXT",
                "TEXT",
                "TEXT"
            ],
            "id": "33650812344564311"
        },
        {
            "name": "appointment_scheduling",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_SCHEDULEING",
            "industry": [
                "TELECOMMUNICATION"
            ],
            "header": "Technician visit",
            "body": "Hi {{1}}, we're scheduling a technician visit for your {{2}} on {{3}} between {{4}} and {{5}}. Please confirm if this time slot works for you.",
            "body_params": [
                "John",
                "broadband installation",
                "2025-12-31",
                "10:00 AM",
                "2:00 PM"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT",
                "DATE",
                "TEXT",
                "TEXT"
            ],
            "buttons": [
                {
                    "type": "QUICK_REPLY",
                    "text": "Confirm"
                },
                {
                    "type": "QUICK_REPLY",
                    "text": "Reschedule"
                }
            ],
            "id": "23912333545104613"
        },
        {
            "name": "appointment_scheduling_address",
            "language": "en",
            "category": "UTILITY",
            "topic": "EVENT_REMINDER",
            "usecase": "APPOINTMENT_SCHEDULEING",
            "industry": [
                "TELECOMMUNICATION"
            ],
            "header": "Technician visit",
            "body": "Hi {{1}}, we're scheduling a technician visit to {{2}} on {{3}} between {{4}} and {{5}}. Please confirm if this time slot works for you.",
            "body_params": [
                "John",
                "123 Maple St",
                "2025-12-31",
                "10:00 AM",
                "2:00 PM"
            ],
            "body_param_types": [
                "TEXT",
                "ADDRESS",
                "DATE",
                "TEXT",
                "TEXT"
            ],
            "buttons": [
                {
                    "type": "QUICK_REPLY",
                    "text": "Confirm"
                },
                {
                    "type": "QUICK_REPLY",
                    "text": "Reschedule"
                }
            ],
            "id": "9482184765217853"
        },
        {
            "name": "auto_pay_reminder_1",
            "language": "en",
            "category": "UTILITY",
            "topic": "PAYMENTS",
            "usecase": "AUTO_PAY_REMINDER",
            "industry": [
                "FINANCIAL_SERVICES"
            ],
            "header": "Upcoming automatic payment",
            "body": "Hi {{1}}, \n\nYour automatic payment for {{2}} is scheduled on {{3}} for {{4}}.\n\nKindly ensure your balance is sufficient to avoid {{5}} fees.",
            "body_params": [
                "John",
                "CS Mutual Checking",
                "Jan 1, 2024",
                "$12.34",
                "late"
            ],
            "body_param_types": [
                "TEXT",
                "TEXT",
                "DATE",
                "AMOUNT",
                "TEXT"
            ],
            "buttons": [
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                    "type": "URL",
                    "text": "View account",
                    "url": "https://www.example.com"
                }
            ],
            "id": "7465715813478141"
        },
        {
            "name": "auto_pay_reminder_2",
            "language": "en",
            "category": "UTILITY",
            "topic": "PAYMENTS",
            "usecase": "AUTO_PAY_REMINDER",
            "industry": [
                "FINANCIAL_SERVICES"
            ],
            "header": "Upcoming automatic payment",
            "body": "Hi {{1}}, this is to remind you of your upcoming auto-pay: \n\nDate: {{2}}\nAccount: {{3}}\nAmount: {{4}}\n\nThank you and have a nice day.",
            "body_params": [
                "John",
                "Jan 1, 2024",
                "Market Credit Plus",
                "$12.34"
            ],
            "body_param_types": [
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                "DATE",
                "TEXT",
                "AMOUNT"
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                    "text": "View details",
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            "id": "7669570593104136"
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        {
            "name": "auto_pay_reminder_3",
            "language": "en",
            "category": "UTILITY",
            "topic": "PAYMENTS",
            "usecase": "AUTO_PAY_REMINDER",
            "industry": [
                "FINANCIAL_SERVICES"
            ],
            "body": "Reminder: \n\nYour scheduled payment for your {{1}} card ending in {{2}} is scheduled for {{3}}. \n\nThank you.",
            "body_params": [
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                "1234",
                "Mar 22, 2024"
            ],
            "body_param_types": [
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            "id": "8414727068542620"
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            "topic": "CALL_PERMISSIONS",
            "usecase": "CALL_PERMISSION_REQUEST",
            "industry": [
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            ],
            "body": "Would you like to receive a call from one of our representatives?",
            "id": "9676764429072616"
        },
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            "language": "en",
            "category": "UTILITY",
            "topic": "PAYMENTS",
            "usecase": "TRANSACTION_ALERT",
            "industry": [
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            ],
            "body": "This is to notify you that your {{1}} card ending in {{2}} was charged {{3}} by {{4}}.",
            "body_params": [
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                "1234",
                "$12.34",
                "CS Mutual"
            ],
            "body_param_types": [
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                "NUMBER",
                "AMOUNT",
                "TEXT"
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            "id": "25304323529216113"
        },
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            "language": "en",
            "category": "UTILITY",
            "topic": "PAYMENTS",
            "usecase": "TRANSACTION_ALERT",
            "industry": [
                "FINANCIAL_SERVICES"
            ],
            "body": "Thank you for using your {{1}} card. This confirms your purchase on {{2}} for {{3}} at {{4}}.",
            "body_params": [
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                "Jan 1, 2024",
                "$12.34",
                "CS Mutual"
            ],
            "body_param_types": [
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                "AMOUNT",
                "TEXT"
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            "id": "26232228796376328"
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        {
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            "language": "en",
            "category": "UTILITY",
            "topic": "PUBLIC_SAFETY",
            "usecase": "CRISIS_RESPONSE",
            "industry": [
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            ],
            "body": "We activated support services for the {{1}} in the {{2}} area. Please take the following precautions if you live in {{3}} or surrounding areas: {{4}}, {{5}}, {{6}}.",
            "body_params": [
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                "90210",
                "10001",
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            "category": "UTILITY",
            "topic": "PUBLIC_SAFETY",
            "usecase": "CRISIS_RESPONSE",
            "industry": [
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            ],
            "body": "There is an active {{1}} in the {{2}} area. For live updates on the {{3}} alert in the {{4}} area, visit our website {{5}}.",
            "body_params": [
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                "90210",
                "fire emergency",
                "10001",
                "www.example.gov/updates"
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            "body_param_types": [
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                "TEXT",
                "TEXT",
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            "id": "26612153468377367"
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            "language": "en",
            "category": "AUTHENTICATION",
            "topic": "IDENTITY_VERIFICATION",
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            "category": "AUTHENTICATION",
            "topic": "IDENTITY_VERIFICATION",
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            ],
            "body": "Hi {{1}},\n\nYour {{2}} order is currently pending shipment. The estimated delivery date is {{3}}, with delivery scheduled between {{4}} and {{5}}.\n\nPlease note, the delivery person may ask for your delivery code {{6}} upon arrival.",
            "body_params": [
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                "order_info",
                "01.01.2025",
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                "11 am",
                "123456"
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            "industry": [
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            "body": "Your order is on its way and scheduled to arrive at {{1}}.  Please show verification code *{{2}}* to receive your order.",
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                "123456"
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            "body_param_types": [
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                "CODE"
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            "id": "8336663609784338"
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            "name": "delivery_code_4",
            "language": "en",
            "category": "AUTHENTICATION",
            "topic": "IDENTITY_VERIFICATION",
            "usecase": "IN_PERSON_VERIFICATION",
            "industry": [
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            "body": "Please share code *{{1}}* with delivery agent after verifying the package.",
            "body_params": [
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            ],
            "body_param_types": [
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            ],
            "id": "8518110368275418"
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            "name": "delivery_code_5",
            "language": "en",
            "category": "AUTHENTICATION",
            "topic": "IDENTITY_VERIFICATION",
            "usecase": "IN_PERSON_VERIFICATION",
            "industry": [
                "E_COMMERCE"
            ],
            "body": "Your order of {{1}} items (Order ID: {{2}}) is out for delivery today.\n\nPlease provide the code *{{3}}* to the delivery agent to receive your order.",
            "body_params": [
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                "#1234",
                "123456"
            ],
            "body_param_types": [
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                "TEXT",
                "CODE"
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            "id": "8914704685285643"
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